INTRODUCTION

We are One Hundred Giraffes (“Company,” “we,” “us,” or “our”), and our website is https://onehundredgiraffes.co.uk (“Website,” “Site”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy contains the type of information that is collected and recorded by One Hundred Giraffes, and how we use it.

If you have additional questions or require more information about our Privacy Policy, please do not hesitate to contact us at [email protected].

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its terms. If there are any terms within this Privacy Policy that you do not agree with, please discontinue the using the Site immediately.

INFORMATION WE COLLECT

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you use our Site, including when you join our mailing list, use our contact form to get in touch with us, register a user account, make or attempt to make a purchase. This information depends on the context of your interactions with us and the Site, but can include names, phone numbers, email addresses, usernames, passwords, billing addresses, shipping addresses, and payment information. Payment information includes credit/debit card numbers, security codes, and any other data necessary to process your payments when you make a purchase. Payment date is stored by payment providers, listed in ‘Sharing your information.’

Information automatically collected

Some information is collected automatically when you visit our Website. This information does not reveal your specific identity, but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when your use our Website, and other technical information.

We also collect information through cookies and similar technologies (such as log files, web beacons, tags, and pixels). The information we collect includes:

– Log and Usage Data. Depending on how you interact with our Website, this data may include your IP address, device information, browser type and settings, and information about your activity on our Website, such as date/time stamps, pages viewed, and actions taken.

– Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Website. Depending on the device used, this data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider and/or mobile carrier, operating system, and system configuration information.

– Location Data.  We collect location data such as information about your device’s location, which can be precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website.

HOW WE USE YOUR INFORMATION

We use personal information collected via our Website:

– To facilitate account creation and logon processes.

– To fulfil and manage your orders.

– To facilitate delivery of our products to you.

– To respond to your enquiries.

– To send you marketing and promotional communications, within the preferences into which you have opted.

– To protect our services, and keep the Website safe and secure (for example, for fraud monitoring and prevention).

– To improve and optimise our Site.

SHARING YOUR INFORMATION

We do not rent, share, or sell Users’ information with third parties, except as described in this Privacy Policy.

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations.

We only share information with the following categories of third parties.

– Communication and Collaboration Tools. We use MailPoet (https://automattic.com/privacy/) and WPForms (https://wpforms.com/privacy-policy/) for our mailing list and contact form.

– Payment Processors, including Apple Pay (https://www.apple.com/legal/privacy/en-ww/), WooCommerce Payments (https://automattic.com/privacy/), Google Pay (https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=en-GB), Stripe (https://stripe.com/gb/privacy), and PayPal (https://www.paypal.com/us/webapps/mpp/ua/privacy-full#personalData).

– Data Analytics Services. We use Google Analytics (https://policies.google.com/privacy?hl=en-US) to collect information about how you use our Site. We use this information to improve our Site and services. Google Analytics collects information such as your IP address on the dates you visit sites, rather than your name or other identifying information.

Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.

This Privacy Policy does not apply to the practices of companies that we do not own or control, or to individuals whom we do not employ or manage, including any of the third parties which we may disclose information as set forth in this Privacy Policy.

COOKIES AND TRACKING TECHNOLOGY

We and our trusted partners use cookies and other technologies (such as web beacons and pixels) in our related services when you use our Site.

Our Site uses the following types of cookies:

– Session cookies, which are stored temporarily during a browsing session in order to allow normal use of the system, and are deleted from your device when the browser is closed.

– Persistent cookies, which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in.

– Third party cookies, which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyse our web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.

INTERNATIONAL TRANSFER OF INFORMATION

We may transfer, store, and process your information in countries other than your own. Some data recipients may be located outside the UK and EEA. We will only transfer your data to such countries as approved by the European Commission as providing an adequate level of data protection, or enter into legal agreements ensuring an adequate level of data protection.

RETENTION

We will keep your information for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. No purpose in this Privacy Policy will require us keeping your personal information for longer than the period of time in which you have an account with us.

KEEPING YOUR INFORMATION SAFE

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, it should be noted, that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.

MINORS

We do not knowingly solicit data from or market to children under 18 years of age. By using the website, you represent that you are at least 18 years of age, or that you are the parent or guardian of such a minor, and consent to such minor’s use of this Website. If a parent of guardian becomes aware that their child has supplied us with personal information without consent, they should contact us at [email protected].

YOUR PRIVACY RIGHTS (GDPR AND SIMILAR)

In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right:

– To request access and obtain a copy of your personal information.

– To request rectification or erasure.

– To restrict the processing of your personal information.

– To data portability (if applicable).

In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please contact [email protected].

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. However, this will not affect the lawfulness of the processing before its withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You also have the right to complain to a supervisory body.

– Account information. If you would like to review or change the information in your account, or terminate your account, you can login to your account settings and update user account, or contact us. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, or comply with applicable legal requirements.

– Cookies and similar technologies. Most web browsers are set to accept cookies by default, but you can usually change this to remove and reject cookies. However, this could affect certain features of our Website.

– Email marketing. You can unsubscribe from our mailing list at any time by clicking the ‘Unsubscribe’ link in the emails we send out, or by contacting us at [email protected]. You will then be removed from our mailing list. However, we may still contact you with service-related emails.

CCPA PRIVACY RIGHTS

Under the CCPA, among other rights, California consumers have the right to:

– Request that we disclose the categories and specific pieces of personal data that we have collected about them.

– Request that we delete any personal data that we have collected about them.

– Request that we do not sell personal data that we have collected about them.

If you would like to exercise any of these rights, please contact us at [email protected].

PRIVACY POLICY UPDATES

We will update this Privacy Policy as necessary to stay compliant with relevant laws. If these are substantial amendments, we may notify you via email or with a notice on the Site. Your continued use of the Site following this notification constitutes acknowledgment and consent of such amendments to the Privacy Policy, and your agreement to be bound by the terms of such amendments.

CONTACT

If you have questions or comments about this Privacy Policy, you may email us at [email protected].

UPDATED: 07/10/2021